Business Continuity Analyst # JN -072021-66730

Philadelphia, Pennsylvania
Industry: Database Administrator / Engineers
Job Number: JN -072021-66730

Title:                     Business Continuity Analyst

Location:              Philadelphia, PA

Contract:             4months Temp to hire

Job Summary:

  • The responsibilities of this position encompass business continuity and CMDB management.
  • This role leads process improvement, leveraging automation, integration, and continuous improvement to optimize business continuity processes.
  • Functions include designing and facilitating tabletop exercises for disaster recovery and downtime planning; business continuity planning, BIA and ISCP development, and other business continuity functions.
  • In addition, the position is responsible for optimizing use of ServiceNow CMDB and using data analysis and metrics to support job functions.

Additional Job Responsibilities:

  • Demonstrates advanced knowledge of technical components of applications with the ability to integrate this knowledge into the development and usability for the ITSMCO.
  • Organizes and leads the support the ITSMCO communication applications (e.g. Everbridge).
  • Identifies areas of opportunity for continuous improvement activities and metrics to add value to the service delivery of the ITSMCO.
  • Communicates and collaborates with various departments in the organization to assist with the facilitation and implementation of new or improved ITSM process changes – both verbally and through written documentation.
  • Collaborates with team members and is able to also work independently on new tasks, assignments and project initiatives.
  • Participates in internal audits as needed



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