Contract Administrator III # JN -012020-51006

Framingham, Massachusetts
Industry: Customer Service / Data Entry / Admin / Clerical
Job Number: JN -012020-51006


  • The Contracts Coordinator supports a team of Contract Managers, and is responsible for a variety of Contracts related activities

Your Responsibilities:

  • Document Management: Works closely with a variety of other departments to ensure the most current policies, procedures and forms such as insurance forms, tax documents, pricing information, marketing literature and other documents are made available to Contract Managers to support aggressive timelines. Works with Contract Managers to understand their documentation requirements and maintains a file of key documents, arranged in a manner that best supports the Contract Manager’s needs. Maintains a calendar of all state agency activity such as scheduled audits, credentialing and contract renewals, ensuring the right documents are in place to support upcoming requirements
  • Credentialing Support: Supports the Contract Managers by gathering and assembling current compliance documents according to state agency requirements, and the timely completion of credentialing questionnaires
  • Audit Support: Supports the Contract Managers by gathering required documents and reports identified in state agency audit requests. Leads a cross functional team and assigns tasks, owners and due dates for critical information needed to satisfy audit requirements. Ensures that the critical information submitted by other groups is aligned with state agency audit requests. Attends audits along with the Contract Manager as required
  • Compliance Support: Performs Compliance related activities as directed by the Manager of Strategic Contracts, such as gathering key compliance documents required by Government Agencies to show compliance with agency requirements
  • Operations Liaison: Functions as the key liaison between Contracts, Billing and Government Services Operations for Program Code creation and maintenance. Pulls required data from contract and uses it to set up program code. Maintains pricing in GSD program code database, distributes new program codes to impacted groups and terminates codes when contract terminates. Ensures alignment between program code and business model for accurate billing. Participates with GSD Operations on Customer calls to review Subscriber transitions, ensuring proper billing setup commensurate with assigned codes
  • Provides backup support as necessary to Contract Administration Assistant as required
  • Review and negotiate contractual details, including specifications, price, date of delivery and contractual provisions. Prepares proposal for major contracts


Experience / Education:

  • 5 or more years of experience in position or specialization
  • High-School/Associates or equivalent experience if applicable. Certification if applicable
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