Cybrarian – Digital Asset Manager III # JN -072021-67705

Industry: Graphic/Interaction/Web Designer
Job Number:

Digital Content Manager – Cybrarian


  • Digital Content Manager – Cybrarian is responsible for managing, but not limited to, the Product Detail Page Digital Assets and Product Data, ensuring that all digital assets and product data have clear standards, are managed in the digital asset and product information management systems and integrate with other enterprise software systems. 
  • This role leads the creation and evolution of digital asset and product data management capabilities, streamlines operations, optimizes user workflows, ensures governance, metadata standards and maintains best practices for digital asset and product data management.
  • This person is also responsible for proactively providing support to the Digital Commerce Operations team in the production and tracking of product detail page content
  • This individual will work closely with the Digital Commerce Operations, Brand Design and Packaging, IT, Marketing, and many other departments to ensure the product detail page assets and product information are organized, catalogued, and properly managed.


Essential Duties & Responsibilities

  • Uphold governance policies and procedures to ensure standardized asset categorization, establish consistent data definitions, and monitor overall quality of content.
  • Help to update, and prioritize, the database Bug and Development Enhancement Lists.
  • Management over the DAM and PIM metadata fields, permission schemes, workflow schemes, notification schemes, and reports to help simplify the user experience.
  • Develop processes and drive automation around tools administration, digital asset management (DAM), product information management (PIM) and other internal applications.
  • Monitor system usage and identify solutions to improve participation, requests, and workflows.
  • Identify and manage the resolution of data quality issues such as uniqueness, integrity, accuracy, consistency, and completeness.
  • Assist the support team in user support and system maintenance.
  • Demonstrable ability to translate business needs into requirements and define those in a written format that allows the development teams to align behind the product vision.
  • Support the Digital Commerce Operations Team
  • Manage the requests for the existing and new product detail page digital assets.
  • Reconciling files (renaming, deleting dupes, scanning, etc.) and then tagging all of the files in database.
  • Works with Creative Agencies to train, follow-up, and manage the asset upload process.
  • Manages the DAM Robotic Process Automation and the tools associated
  • Approves product detail page content within the external syndication tools

Required Skills

  • Demonstrable ability to translate business needs into requirements and define those in a written format that allows the development teams to align behind the product vision.
  • Outstanding organizational, communication, relationship-building and collaboration skills at all levels.
  • Sharp analytical and problem-solving skills.
  • Openness and adaptability to change
  • Be self-directed and require little direction
  • Effective and persuasive communication skills
  • Proven team player
  • Manages and adjusts to the changing of priorities and works with a sense of urgency when required
  • Leads and initiates change effectively and is flexible and collaborative in all cross-functional responsibilities
  • Operates with high integrity, is productive under high pressure, hands-on when needed
  • Strong knowledge of retailer product detail pages, content that makes up a product detail page, creative design, and production artwork helpful

Ideal Attributes

  • Must be highly organized, detail-oriented
  • Able to handle multiple projects simultaneously while anticipating the needs of internal customers
  • Exceptional attention to fine details
  • Self-motivated and disciplined
  • Willing to constantly improve
  • Openness and adaptability to change
  • Must tolerate a fast-paced, hectic environment
  • Be self-directed and require little direction
  • Able to prioritize and complete work assignments and projects in timely fashion
  • Effective and persuasive communication skills 

Experience & Education

  • Bachelor’s Degree in Graphics Communication or Information Technology – or equivalent experience
  • 2+ years of proven leadership experience in digital asset management.
  • Experience using a Digital Asset Management or Image Database software application.
  • Experience using a Product Information Management software application.
  • Extensive experience working with Excel, Google Sheets and/or Smartsheets.
  • Strong knowledge of DAM, PIM, CMS, and metadata taxonomy.
  • Basic knowledge of graphic arts industry a plus.
  • Client-facing experience.
  • Must be able to demonstrate an extreme attention to detail and be able to enter data in all applications accurately.
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