Emergency Dispatcher

JOB DESCRIPTION

• Qualified candidates will be responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic.
• Will be responsible for providing approved Pre-Arrival Instructions according to policies and procedures.
• Candidate will be responsible for making required and requested notifications.
• The dispatcher candidate will be professional and courteous with all customer interactions in person, on the telephone and on the radio.

Qualifications

• 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security + Fire Protection.
• 1+ years of experience multi-tasking and working in a team environment
• Proficient utilizing the Microsoft Office Suite