Experience Designer Lead #JN -052021-64722

Pittsburgh, Pennsylvania
Industry: Graphic/Interaction/Web Designer
Job Number: JN -052021-64722

Top must-have skills / Candidate Requirements:

  • Strong background in user experience and UI design
  • Proficient in Sketch and Adobe products
  • Experience mentoring junior designers
  • Responsive and/or adaptive design principles
  • Working knowledge of scrum and general agile principles
  • Comfortable leading discovery and ideation sessions
  • Project management and time management acumen

 Bonus points if you:

  • Know Sketch like the back of your hand
  • Have a portfolio that can demonstrate responsive and adaptive web design
  • Have an interest in personal investing, wealth management, or finance
  • Love data visualization and making complex things simple
  • Have experience mentoring junior designers
  • Have worked as part of an agile development team
  • Know your way around Jira

 Ideal Candidate:

  • InVision Design System Manager knowledge is a plus.
  • An interest in financial services and design for data visualizations (charts, graphs, etc.) is a plus

 Years of overall experience required:

  • 5+

 Day to day responsibilities:

  • Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
  • Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs.
  • Sets the design direction and strategy. Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers.
  • Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
  • Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
  • Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
  • Coaches and mentors junior staff; Assists management team in training new staff.

 Degrees or certifications required:

  • Bachelor’s Degree or In lieu of a degree, a comparable combination of education and experience.


  • The main function of the User Experience Designer is to work with project teams to design and deliver high quality client-centered, effective, consistent and usable interfaces.

 Job Responsibilities:

  • Works closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
  • Creates the design of user interface specifications, by applying client research, design standards, industry best practices, taking into account strategic business objectives, user needs, systems constraints.
  • Participates in design review sessions with project teams, acquiring consensus and getting approvals on designs and documentation.
  • Executes business acceptance test cases and testing.
  • Works with the project managers to ensure that usability deliverables accommodate project timelines, budgets, technical and scope constraints.
  • Contributes to the development, maintenance, and continuous improvement of efficient and effective usability methodology/process, documentation, workflow, ROI, metrics and design standards.
  • Acts as a user experience advocate regarding principles of user experience and user-centered design.


  • Proven understanding of user-centered design techniques & demonstrated ability to incorporate UCD principles into the architecture and design of user interfaces.
  • Demonstrated ability in gathering and translating requirements from business sponsors, SMEs, users, and business analysts etc.
  • Experience applying usability testing techniques and principles.
  • Experience applying a web design standard
  • Knowledge of web client technologies (browsers, HTML, CSS).
  • Excellent communication and presentation skills and the ability to articulate ideas effectively.
  • Proficiency in Adobe Illustrator, Photoshop.
  • Strong ability to multi-task and meet deadlines.
  • Strong detail orientation, and a passion for consistency.


  • Bachelor’s degree in human factors/usability or related discipline.
  • 6-8 years related experience.



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