Resource Professional #JN -032021-61571

Job Description:

• The Resource Professional oversees the day-to-day relationship between the customer, Recruiters and vendor representatives with respect to order and assignment management activities. Manages the day-to-day process outlined in our VMS program providing quality candidates for the customer

Responsibilities:

• Responsible for order management process
• Validate incoming orders to insure complete understanding of order requirements
• Distribute orders to appropriate office and suppliers in accordance with the program contract terms and conditions
• Manage contractor assignment data
• Review candidates resumes to insure all client requirements are met
• Meet or exceed all program SLAs and determined by account
• Identify and develop new business opportunities
• Assist Professional in increasing fill rate on all program orders
• Insure all required program on-boarding requirements are met
• Meet with client managers to insure complete understanding of business requirements
• Assist with the collection of all new assignment paperwork

 Required Skills:

• Knowledge of IT terminology and IT job requirements
• Ability to apply recruiting experience to other client verticals (Clinical, Legal and Creative) may be necessary
• Demonstrated ability to analyze information, people, data and other resources to determine courses of action
• Ability to be accessible by pager or cell-phone, if required
• Above average communications skills (oral, written, and listening)
• Ability to think strategically
• Ability to follow standard process and program guidelines
• Ability to delivery the highest standard of customer service
• Ability to develop and execute order management strategies
• Order and Assignment Management

 Required Education:

• Bachelor’s Degree in Business, Human Resources or related field
• Required Years of Experience  Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred.

 Desired Skills:

• Staffing industry preferred.