Technical Support # JN -032021-60647

Dayton, Ohio
Industry: Helpdesk / Tech Support / Field Technician
Job Number: JN -032021-60647

Top Must-Have Skills / Candidate Requirements:

  • 3-5 years of experience in the Enterprise System Integration domain
  • Strong IIB, RESTful API, Micro Service experience - Required
  • Message flow development experience
  • Integration Service development experience
  • Experience with web services, xml, and wsdl
  • Experience integrating with disparate technologies (.NET/java web services, mainframes)
  • BIAN experience is a plus
  • Knowledge of Kafka, Mongo NoSQL, Angular, Azure DevOps, Agile is a plus



  • IBM Integration Bus v 9/10 experience required-Manager will check version
  • IBM WebSphere MQ v 7.5 experience required-Manager will check version
  • RDBMS experience required, Oracle 12/18c/19 a plus
  • Git or Atlassian SourceTree experience is a plus
  • Azure DevOps, .NET / C#
  • Various Monitoring and trace tools such as DynaTrace, Jaeger, etc (would be a plus, or ability to learn)
  • ServiceNow
  • Confluent Kafka (moving toward, this would be a plus but will likely need to learn down the road)
  • OpenShift
  • uDeploy


Degrees/Certifications/Years of Overall Experience Required:

  • High School Degree and Bachelor degree (computer science, software engineering, or relevant field) or equivalent work experience preferred
  • 6-8 years of experience overall preferred


Day to Day Responsibilities:

  • 80/20 mix of Support/Development
  • Run the Bank Team, Information delivery group under mortgage
  • HLE/HLS application, currently on IIB platform, moving to .Net platform
  • Support position interfacing with online banking
  • Team members allocated to the SRE, preventative support arm, rotating in and out of the SRE (3 month)
  • Event management, monitoring incidents
  • When not in SRE, deal with Change the Bank side
  • Deep dive to ensure all pieces are in place for deployment plans and help with release


Job Description:



  • Perform design tasks and develop components of application and technical architecture, Develop test cases and data, Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance


  • High School Degree and Bachelors degree (computer science, software engineering, or relevant field) or equivalent work experience required. 6-8 years experience required
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