Desktop Technician III

Owings Mills, Maryland

Job Title: Desktop Technician III
Location: Owings Mills Maryland

Job Responsibilities:

  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
  • Support employees, both local and remote, with desktop issues, account issues, and access to various internal services
  • Troubleshoot software issues on employees desktops/laptops
  • Some off hours support may apply

Qualifications:

  • Associate's degree in a technical field such as computer science, computer engineering or related field required
  • 5-7 years experience required
  • Knowledge of Windows OS
  • Experience with desktop installation and configuration
  • Experience troubleshooting desktop issues as well as mobile devices

About SSi:
With over 25 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

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