Job Title: Lead Change Manager
Job Description:
As Lead Program Manager for Business Change, you will report to the Change Management Office within the Strategy and Transformation function for the New England business.
You will lead or support the development and delivery of discrete activities, collateral, metrics and reports for various initiatives within the NE Business Unit. Strong facilitation, project management, communication, problem-solving, and analytical skills are required to be effective in this role.
Key Responsibilities:
- Develop and deliver change enablement strategies using waterfall or agile methods.
- Conduct impact assessments.
- Lead stakeholder communications, training, engagement, and post-go-live support plans.
- Oversee change enablement plans and ensure alignment to overall project objectives.
- Measure change program effectiveness to ensure end-user readiness and adoption targets and develop action plans to low readiness and adoption indicators.
- Collaborate with other change teams to share best practices and lessons learned; when needed partner with those teams to mitigate risks to end-user readiness and adoption due to change saturation.
Qualifications:
- 5-7 years leading significant business projects, with a focus on evolving work methods and technology adoption.
- 2+ years leading or facilitating the development and execution of deliverables associated with the people-side of change that are required to drive readiness and adoption of new process, data, technology, etc.
- Strong leadership and stakeholder management skills.
- Ability to analyze data, present insights via graphs and charts, and present a succinct, consumable story – experience with Power BI highly desired.
- Excellent written, oral and presentation skills
- Experience using MS Office suite applications to successfully communicate, engage and present in-person as well as in a hybrid working environment.
- Bachelor’s degree preferred.
- Professional qualifications and accreditations in Change Methods (Prosci, ACMP etc.) a plus
- Prior background and experience in the energy and utility industry a plus
About SSi People:
With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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