Job Title: PC Technician
Location: Phoenix, Arizona (On-site)
Job Summary: We are seeking a motivated individual to support our client’s Technology Solution Center in providing technical field services across local branches. Our team values strong customer service, hands-on troubleshooting, and collaboration to deliver consistent and high-quality technical support within the organization.
Responsibilities:
- Diagnose and resolve computer hardware, software, and network issues at branch locations.
- Utilize ticketing systems to manage and document technical service requests and resolution steps.
- Travel to assigned branch locations within territory using a company-provided vehicle for on-site support.
- Engage with end users and internal teams to deliver excellent customer service and provide training or troubleshooting assistance as needed.
Required:
- Valid driver’s license and willingness to travel to company branch locations as part of the regular work schedule.
- Mandatory completion of Dell (5 hours), Lenovo (6 hours), and HP (10 hours) hardware certifications.
- CompTIA A+ certification.
- Experience with computer troubleshooting, ticketing system software, RDP, and basic network knowledge.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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