Responsibilities:
- Deliver an exceptional workplace experience where every detail — from how the space looks to how it feels — supports productivity, creativity, and connection.
- Be the face of the office, greeting guests, supporting employees, and helping create a warm, inclusive atmosphere that reflects clients culture.
- Assist with daily office operations, ensuring the space is organized, stocked, and functioning smoothly.
- Support coordination of maintenance, cleaning, and service requests, partnering with vendors and internal teams to ensure quick, high-quality resolutions.
- Help manage our snacks and beverage offerings, ensuring supplies are fresh, available, and aligned with employee preferences.
- Assist with event and program logistics, supporting local cultural moments, team gatherings, and all-hands experiences that bring the community together.
- Coordinate onboarding activities for new hires, ensuring every new clients has a welcoming and seamless first-day experience.
- Maintain workplace tools and systems, keeping documentation, calendars, and resources up to date in the GWS Portal.
- Monitor office supplies and inventory, restocking and organizing as needed to keep the space running efficiently.
- Support health, safety, and sustainability practices by following established guidelines and helping promote an environmentally conscious workplace.
- Collaborate closely with Workplace Experience Leads and Senior Coordinators to learn, grow, and contribute to broader initiatives that make clients workplace exceptional.
- Communicate clearly and proactively, helping ensure clients stay informed about office updates, activities, and services.
- Engage with business partners, including CommunityX, Business Protection, IT/AV, etc.
Requirements
- You have 1–3 years of experience in facilities management, workplace experience, hospitality, administration, or a related field.
- You have an understanding of building systems (HVAC, electrical, plumbing)
- You’re organized, approachable, and proactive, with a passion for creating positive experiences for others.
- You have a service-minded attitude and enjoy helping people feel supported and comfortable.
- You’re detail-oriented, adaptable, and able to multitask in a dynamic environment.
- You’re a strong communicator, both in person and in writing, and you bring a friendly, professional presence to all interactions.
- You thrive in a team environment, supporting colleagues and collaborating across functions.
- You’re curious and eager to learn, open to using new tools and technology to improve the workplace.
- You are proficient in both Spanish and English.
- You embody clients company values: One team, human judgment and Make it happen.
About SSi: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do, we have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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