Job Title: IT Desktop Support Technician
Location: Manvel, Texas (On-site)
Job Summary: We are seeking a proactive professional to provide project management and technical coordination for infrastructure projects and operational initiatives. Our team values strong customer service, technical support, and a solutions-focused approach for ensuring seamless IT operations at assigned sites.
Responsibilities:
- Serve as the single point of contact for IT-related concerns, taking ownership of all issues, escalations, and resolutions for the assigned site.
- Support all hardware and software on company desktops, including installation, troubleshooting, and providing expert second-level desktop support.
- Maintain up-to-date inventories for PCs and accessories, document service calls, and promote IT standards at assigned locations.
- Collaborate with other IT groups for hardware/software rollouts, product testing, and execution of IT initiatives; provide training to end users as needed.
Required:
- High school diploma or GED equivalent; eligibility to permanently work in the US.
- Two or more years of work-related experience, preferably in the Oil & Gas sector, with proven expertise supporting PC, LAN, WAN, and wireless solutions.
- Experience with Windows 10/11, Microsoft applications, mobile device setups (iOS, Androids, Air Cards), and printer installations; ability to lift at least 50 lbs regularly.
- Valid TWIC card, reliable personal vehicle, clean driving record with no major violations in the last three years, and willingness to travel up to 80% within approximately 100-mile radius for site visits.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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