Job Title: Network Operations Specialist
Location: Houston, Texas (On-site)
Job Summary: We are seeking a motivated individual to join our team in overseeing critical IT network infrastructure in a 24×7 environment. Our focus is on delivering reliable support for enterprise network and server operations, ensuring operational efficiency and stability across the organization.
Responsibilities:
- Provide first and second line support for Pipeline Operations Control desk issues, including phone systems, SCADA servers/systems, remote SCADA devices, and network-supported infrastructure.
- Monitor, debug, and resolve tier 1 and tier 2 issues related to Cisco infrastructure, data network circuits, Windows server environments, and remote SCADA and plant control networks.
- Utilize network management tools such as SolarWinds, Cisco DNA Center, ThousandEyes, nGeniusONE, NetBrain, LiveNX, Infoblox, and Cisco APIC to maintain network hardware, software, and applications.
- Support and manage the escalation of Support Center tickets, ensuring timely documentation, troubleshooting, and resolution of server administration, network infrastructure, and IT application concerns.
Required:
- Associate’s or Bachelor’s degree, or equivalent education and/or work experience.
- CCNA, CCNP, or equivalent experience.
- Minimum of 4 years of experience supporting enterprise Cisco Network environments.
- Strong knowledge of Microsoft Server operating systems with at least 2 years of relevant experience.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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