Job Title: Application Engineer
Location: Austin, Texas/ Huntsville, AL
Job Summary: We are presenting an exciting opportunity for a technically strong professional who can support complex, custom test systems after deployment and help drive resolution across engineering teams and customer environments. Our team is looking for someone who can troubleshoot, document, coordinate, and communicate effectively while keeping system performance, uptime, and customer satisfaction front and center.
Responsibilities:
- Support site acceptance testing, commissioning, training, and startup activities for complex test systems.
- Provide first-line technical support, troubleshoot unexpected system behaviors, and coordinate resolution efforts across engineering teams and customer stakeholders.
- Own issues through resolution by reproducing, documenting, and tracking technical problems while serving as the voice of the customer.
- Maintain accurate system documentation and reporting, and contribute design-for-serviceability feedback during engineering project meetings.
Required:
- Bachelor’s or Master’s Degree in Computer Engineering, Computer Science, Information Systems, Systems Engineering, Electrical Engineering, or equivalent experience.
- 7+ years of relevant industry experience, including customer-facing roles.
- DoD Secret Clearance or ability to obtain one.
- Strong understanding of test engineering, electronics, and computer architectures, with experience in high-level programming languages such as LabVIEW, TestStand, C/C++, or C#.
- Experience developing automated test software using PXI chassis and interfacing with analog and digital I/O cards, DMMs, oscilloscopes, switching and signal routing, DAQ systems, power supplies, RF analyzers, and power sensors.
- Knowledge of hardware interfaces including GPIB, USB, Ethernet, and serial protocols, plus the ability to lift or pull up to 40 lbs. of test equipment.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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