Job Title: Distribution Technician
Location: Phoenix, Arizona (On-Site)
Job Summary: We are supporting an opportunity for a Distribution Technician who will help maintain smooth software update activities for supported monitors and devices. This position plays an important part in ensuring equipment is prepared, updated, verified, and returned to normal operation while following established handling and documentation practices.
Responsibilities:
- Prepare monitors for software update activities by confirming power, Wi-Fi connectivity, and sufficient battery level.
- Access ConfigApp and supported device settings to initiate or support the software update process.
- Assist with update-related steps including automatic checks, service mode entry, configuration updates, video checks, data purging, and MonitorApp launch.
- Respond to prompts, permissions, retry messages, and required settings changes, then verify normal operation after completion and escalate issues when needed.
Required:
- High School Diploma or Vocational Education.
- No prior experience required.
- N/A certification requirement.
- Ability to perform model-specific update steps for supported devices, including Samsung Galaxy A10e, Samsung Galaxy A13, or similar supported monitors.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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