Job Title: Change Management Facilitator
Location: Syracuse, New York (On-Site)
Job Summary: We are seeking a highly capable change leader to help drive successful adoption across a portfolio of digital, process, and operational initiatives. Our team is looking for someone who can turn complex change into practical action, build readiness, and support sustained improvements across frontline and operational audiences.
Responsibilities:
- Lead the end-to-end change management approach for assigned initiatives, aligning activities to business priorities, delivery roadmaps, and audience needs.
- Build stakeholder, sponsor, leader, and workforce engagement plans that support communication, alignment, and adoption across varied operational audiences.
- Develop change communications, readiness plans, training coordination, resistance management actions, and reinforcement activities that support deployment and stabilization.
- Track awareness, readiness, adoption, utilization, and sustainment measures, then use data and feedback to recommend improvements and report progress to leadership.
Required:
- Bachelor’s degree in business, organizational development, communications, project management, or a related field preferred.
- Three years of relevant experience leading organizational change, business transformation, digital adoption, or operational improvement initiatives; equivalent practical experience will be considered.
- Experience leading change across complex, matrixed organizations and working with frontline and field-based operational teams.
- Experience in energy utilities, infrastructure, construction, or a similarly complex and safety-focused environment preferred, with experience working with union-represented employees desirable.
- Working knowledge of project, product, and change management approaches, tools, and lifecycle phases.
- Proficiency with Microsoft Office applications and hybrid collaboration tools.
About SSi People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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