Job Title: Customer Service Support Coordinator
Location: Colorado Springs, Colorado (On-Site)
Job Summary: We are recruiting for a Customer Service Support Coordinator to support accurate sales order processing and timely customer communication. Our team is seeking a detail-oriented professional who can help maintain smooth order flow from entry through invoicing while supporting reporting and approved order adjustments.
Responsibilities:
- Review and validate sales order data upon receipt to ensure accuracy and completeness.
- Enter order information into the system and support accurate delivery date determination.
- Confirm order details to customers and track order progress through to delivery and invoicing.
- Generate monthly reports on order receipts and support approved product return orders, credits, debits, and delivery-related requests.
Required:
- High School Diploma or Vocational Education.
- No prior experience required.
- Ability to follow standard working procedures and maintain precision in order processing.
- Preferred skills include Supply Chain Management (SCM), Enterprise Resource Planning (ERP) systems, Order Management Software, Data Analysis & Interpretation, Data Management, Documentation & Reporting, Customer Relationship Management (CRM) software, and Order Fulfillment.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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