Job Title: Healthcare Revenue Cycle Manager (Epic)
Location: Burlington, Vermont (Hybrid)
Job Summary
We are seeking an experienced Healthcare Revenue Cycle Manager with strong Epic revenue cycle expertise to lead client-facing engagements focused on revenue cycle transformation, process improvement, and operating model design. This role will partner with healthcare provider organizations to assess current-state operations, identify performance improvement opportunities, and implement solutions that optimize revenue cycle outcomes.
Responsibilities
- Lead healthcare revenue cycle engagements, managing project plans, deliverables, risks, and stakeholder communication.
- Assess, design, and implement revenue cycle operating model improvements for healthcare provider clients.
- Manage and coach project team members while ensuring high-quality engagement delivery.
- Build trusted relationships with client stakeholders, including Directors and senior operational leaders.
- Analyze operational and financial data to identify performance challenges and recommend solutions.
- Partner with operational, clinical, and IT stakeholders to support Epic-related revenue cycle optimization initiatives.
Required Qualifications
- Minimum 6 years of healthcare provider revenue cycle experience, including prior experience in a Manager or leadership capacity.
- Hands-on experience with Epic revenue cycle workflows, reporting, and optimization initiatives.
- Strong knowledge of front-end revenue cycle operations, including insurance verification, authorizations, patient collections, coding, and CFB/DNFB management.
- End-to-end revenue cycle expertise across provider organizations.
- Experience leading operational improvement, transformation, or consulting-related initiatives.
- Bachelor’s degree in Healthcare Administration, Business Administration, Engineering, Computer Science, or a related field.
Preferred Qualifications
- Experience supporting Epic implementation, optimization, workflow redesign, or revenue cycle transformation initiatives.
- Experience working in a healthcare consulting or advisory environment.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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