Innovation Lead

Pittsburgh, Pennsylvania

Job Title: Innovation Lead
Location: Pittsburgh, Pennsylvania (On-site)

Job Summary: We are seeking an accomplished professional to drive process reimagination and innovation initiatives for a dynamic, strategy-oriented team. Our team empowers cross-functional consultants to deliver high-impact business solutions within a highly regulated environment.

Responsibilities:

  • Lead process engineering, modeling, and reengineering efforts utilizing Lean, Six Sigma, and Business Process Management methods.
  • Integrate design thinking and human-centered design frameworks to enhance customer journeys and service blueprinting.
  • Collaborate across teams to map systems integrations and apply generative AI for human augmentation within business processes.
  • Support digital transformation efforts, evaluate risks/controls, and drive business architecture for organization-wide improvement.

Required:

  • Demonstrated experience in process engineering, Lean Six Sigma, and business process management within regulated industries.
  • Proficiency in human-centered design or design thinking with strong communication and stakeholder engagement skills.
  • Solid understanding of Agile methodologies and the ability to translate business needs into technical requirements.
  • Bachelor's degree or 5-7 years of relevant experience in consulting, process engineering, or related discipline.

About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

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