Job Title: Jr Windows System Administrator
Location: Lombard, Illinois (On-Site)
Job Summary: We are seeking a skilled System Administrator to help keep critical systems secure, stable, and performing at their best. Our team is looking for a detail-oriented professional who can support hardware and software administration, strengthen access control, and contribute to a reliable IT environment.
Responsibilities:
- Support and maintain Microsoft Windows desktop and server operating systems.
- Perform installation, configuration, patching, and troubleshooting of Windows workstations and servers.
- Execute operating system upgrades, workstation refreshes, and hardware replacement projects.
- Deploy, upgrade, and troubleshoot business applications and software packages.
- Create, modify, and maintain Active Directory user and computer accounts.
- Support access provisioning activities.
- Monitor and manage incident, request, and problem tickets through the ITSM platform.
- Perform ticket triage and prioritize work according to service levels.
- Provide Tier 1 and Tier 2 end-user support for hardware, software, and operating system issues.
- Document troubleshooting steps, resolutions, and support procedures.
Required:
- Associate or Bachelor degree in Information Technology or equivalent experience.
- 2-5 years of experience supporting Microsoft Windows environments.
- Experience supporting Windows 10/11 and Windows Server operating systems.
- Basic understanding of Active Directory and Group Policy.
- Experience with software deployment and operating system upgrades.
- Strong troubleshooting, communication, and customer service skills.
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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