Job Title: Oracle Payables Cloud Support
Location: Austin, Texas (Hybrid)
Job Summary: We are seeking an experienced functional support specialist who will play a critical role in ensuring stability and reliability for Oracle Payables Cloud post-production environments. Our team values problem solvers who can deliver excellent operational support to drive continuous improvement within the Source-to-Pay domain.
Responsibilities:
- Provide Level 2 and Level 3 production support for Oracle Payables Cloud, including incident triage, defect resolution, and root-cause analysis.
- Support accounts payable operations by troubleshooting invoice entry/validation, holds resolution, payment processing, and invoice accounting issues.
- Troubleshoot end-to-end Source-to-Pay flows across Procurement, Receiving, and Payables, and monitor/support for system integrations and data loads using FBDI, APIs, and middleware.
- Maintain runbooks, standard operating procedures, and knowledge articles, supporting controlled production changes and quarterly Oracle update testing/validation.
Required:
- Minimum 5 years of hands-on experience with Oracle Financials, with a strong background in Oracle Payables Cloud production support.
- Demonstrated understanding of the Source-to-Pay invoice-to-pay lifecycle, payments, and financial accounting principles.
- Experience supporting system integrations and data loads using FBDI, APIs, and/or Oracle Integration Cloud (OIC).
- Ability to support payment batches, payment file generation, and bank integration monitoring, along with strong operational troubleshooting skills.
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