Job Title: Project Manager (Payments Transformation)
Location: Remote
Job Summary:
We are seeking a high-impact Project Manager to lead a large-scale payments transformation initiative for a global client. This is a hands-on, execution-focused role requiring a strong “driver” mindset—someone who can independently lead complex programs, push cross-functional stakeholders, and ensure delivery in a fast-paced, ambiguous environment.
The ideal candidate brings a blend of payments domain expertise and proven experience orchestrating enterprise-wide transformation programs, with the ability to build governance frameworks, drive process standardization, and deliver measurable outcomes.
Key Responsibilities:
- Lead end-to-end execution of a large-scale payments transformation program, driving alignment across business, finance, technology, and external partners
- Establish and implement integrated payments processes with strong Payment Service Provider (PSP) governance, compliance, and operational controls
- Take ownership of program delivery—proactively identifying gaps, driving decisions, and ensuring progress across all workstreams
- Design and implement governance frameworks for the PSP lifecycle, including contract management, process standardization, and performance oversight
- Drive the creation of a single source of truth for PSP data, ensuring data integrity, availability, and alignment across systems
- Lead the transition from settlement-based accounting to transaction-based (trip-date) accounting models in collaboration with finance teams
- Define and enforce KPI-driven performance monitoring, including risk-based metrics, reporting frameworks, and escalation protocols
- Operate as a hands-on leader—working closely with client teams on a day-to-day basis to drive execution and resolve challenges
Required Qualifications:
- 7+ years of experience in program/project management, with a strong track record of leading large-scale transformation initiatives
- Demonstrated experience in payments domain, including exposure to PSPs, payment lifecycle (transaction, settlement, reconciliation), and payment operations
- Proven ability to independently drive complex programs, influence stakeholders, and operate effectively in ambiguous environments
- Experience establishing governance frameworks, process standardization, and KPI-driven performance models
- Strong understanding of data integrity, system integration, and reporting within payments or financial systems
- Excellent communication and stakeholder management skills, with the ability to work cross-functionally across global teams
Preferred Qualifications:
- Experience working with global PSPs (e.g., Stripe, Adyen, PayPal, Fiserv, etc.)
- Background in finance/accounting concepts related to payments (settlement, reconciliation, fee structures)
- Consulting or advisory experience leading transformation initiatives
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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