A Beginners Guide to Conversational AI featuring Jeff Collins

In this installment of Off The Cuff Christina was excited to welcome Jeff Collins to the podcast for an informative guide to understanding the basics of conversational AI and Natural Language Processing. (NLP) refers to the branch of computer science and more specifically, the branch of artificial intelligence or AI concerned with giving computers the ability to understand text and spoken words in much the same way human beings can. This technology is the backbone of applications such as ChatGPT and Google Bard that have been making headlines over the past few months.

Jeff currently serves as the Chief Strategy Officer/CISO for Lightstream, a Global Solution Innovator focused on application delivery leveraging unique infrastructure solutions tightly integrated with Next-Generation Global Intelligent IP Networks. Jeff is the ideal guest to explain to listeners the basis of how this technology is revolutionizing so many aspects of research, communication, software development, and so much more. With over fifteen years of diverse experience transforming brands, companies, and cultures by creating business solutions that drive profitable growth, Jeff is passionate about leading disruption through an insight-driven strategy that activates brands and companies by attracting customers, inspiring stakeholders, and creating community.

Before joining Lightstream, Jeff led the sales and engineering organization for EarthLink’s Cloud and Managed Services Division. Prior to this, he held strategy, sales engineering, and network engineering leadership roles at XO Communications and Concentric. Jeff has extensive experience designing and implementing infrastructure, application, and security convergence solutions for Fortune 500 companies worldwide.

In this chat, Jeff guides us through the basics of this powerful new technology while also pointing out some of the limitations and possible abuses of applications like ChatGPT and Bard. Christina and Jeff also discuss some of the basic ways that you can protect yourself from potentially nefarious uses of this new technology and the possible need for further protections or even regulation.

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